Responsible Gambling Play Safe at Caswino Limits, timeouts & self-exclusion Sign up now

Last Updated: 24.06.26

Responsible Gambling at Caswino

Responsible gambling caswino tools are available to all registered players and can be activated from the account settings at any time. This page covers the controls available, how to use them and where to find support if gambling is causing harm. The platform is at caswino.info and the account safety tools are accessible directly from the account profile after login.

Gambling is a form of entertainment, not a reliable source of income. Setting limits before starting a session is the most effective way to keep play within a comfortable budget.

Available Account Controls

Control	What it does	How to activate
Deposit limit	Sets a daily, weekly or monthly cap on deposits	Account Settings > Responsible Gambling
Session time limit	Alerts after a set play session duration	Account Settings > Responsible Gambling
Reality check	Periodic in-session popup showing time and spend	Account Settings > Responsible Gambling
Self-exclusion	Locks the account for a set period (30 days minimum)	Account Settings > Responsible Gambling or contact support
Account closure	Permanent account closure	Contact support@cswn.io

Caswino deposit limits can be reduced immediately. Increases to a previously set limit require a cooling-off period before taking effect. This one-way immediacy is intentional — it supports decisions made while not in a session.

Caswino Self Exclusion

Caswino self exclusion is available for a minimum period of 30 days. Once activated, the account cannot be logged into for the duration of the exclusion. Promotions and marketing are suspended during exclusion.

To activate self-exclusion:

Log in at caswino.info.
Open Account Settings.
Navigate to Responsible Gambling.
Select Self-Exclusion, choose the period and confirm.

Alternatively, contact live chat or email support@cswn.io to request self-exclusion directly. More support options are at the support page. The support team can apply it immediately.

Self-exclusion is a serious tool and cannot be reversed early. If you are unsure whether exclusion is the right step, consider starting with a deposit limit or session timer — both can be activated without a commitment period.

Signs Gambling May Be Becoming a Problem

Caswino safer gambling starts with awareness. Common warning signs include:

Spending more than intended, or chasing previous losses
Gambling instead of paying bills or other obligations
Hiding gambling activity from family or friends
Difficulty stopping once a session has started
Feeling anxious or irritable when not gambling

If any of these apply, the account tools above can help. Independent support organisations can also assist without any action on the account.

Australian Support Organisations

Organisation	Contact	Service
Gambling Help Online	1800 858 858	Free 24/7 counselling (AU)
Lifeline	13 11 14	24/7 crisis support
Gambling Help Online (web)	gamblinghelponline.org.au	Online chat and counselling
BeyondBlue	1300 22 4636	Mental health support

All services are free, confidential and available around the clock. No account action at Caswino is required to access them.

Questions? We Have Answers.

Quick answers to the most common questions about responsible gambling at Caswino.

How do I set a deposit limit at Caswino?

Go to Account Settings, select Responsible Gambling, and set a daily, weekly or monthly deposit cap. Limits take effect immediately. Increases require a cooling-off period before activating.

What is Caswino self-exclusion?

A voluntary account lock for a minimum of 30 days. Once activated, the account cannot be accessed and marketing is suspended. Contact live chat or email support@cswn.io to activate immediately.

Can I cancel a self-exclusion early?

No. Self-exclusion cannot be reversed before the chosen period ends. Plan the exclusion period accordingly.

Is the responsible gambling page available without logging in?

Yes. This page is publicly accessible. Account controls require a login to activate.

What Australian helplines can I contact?

Gambling Help Online (1800 858 858, available 24/7) is the primary resource. Lifeline (13 11 14) and BeyondBlue (1300 22 4636) also offer support.

How do I close my Caswino account permanently?

Email support@cswn.io and request permanent account closure. The support team will process the request. Any active bonus balance is forfeited at closure.

Does self-exclusion apply to both caswino.info and caswino888.com?

Yes. Both domains connect to the same account. Self-exclusion on one domain applies to both.

Where is the responsible gambling section in my account?

Account Settings > Responsible Gambling. Accessible after login on any device via browser. To speak with the team directly about any account control, the Caswino support team is available via live chat around the clock.